Insights
Find out what your website isn't telling customers.
Every question a visitor types is a small piece of research you didn't have to pay for. TailGPT keeps them for you - and puts the ones your website couldn't answer at the top.
Try it free on your own content - no card needed.
Questions your website doesn't answer
Your dashboard lists the five questions your content couldn't answer most often for any dates: today, the last 7 days, a month, or a range of your choosing, each with how many times it was asked. Repeats are grouped, so one question asked twenty times is one line that says “20 times”. Your own test messages aren't counted, and neither are attempts to misuse the chatbot.
Each one is a gap on your website. Add the answer to the right page and read your site again, or upload it as a document. The next visitor who asks gets an answer.
Questions your website couldn't answer
Example
- Do you open on Sunday?14 times
- Is there parking near the clinic?9 times
- Do you ship to Dubai?6 times
A summary of what visitors asked
TailGPT reads your visitors' conversations for you and sums up what they asked about, in plain words. Catch up in a minute instead of scrolling through transcripts - and see what's worth adding to your website.
Example
“Visitors mostly asked about weekend timings, the cost of a first consultation, and parking. 38 asked about weekend timings - your site doesn't mention them.”
Leads, next to their conversations
Every visitor who left their details is in your leads list: name, phone number, what they wanted, and the conversation it came from, so you know what to say before you call.
Your leads also land in your Google Sheet.
The summary and the questions your website doesn't answer tell you what to fix on your site. The leads list tells you who to call.
Answered and not answered, day by day
A chart of every visitor question per day, split into answered and not answered, with your answer rate and how it moved against the previous period. Filter by chatbot.
Every conversation, to read
Each chatbot's conversations, newest first, with full-text search, a date range and paging. See how many conversations and questions there were, how long they ran, and when the last one happened. Visitors are anonymous, shown as "Visitor A1B2C3". Your conversations stay readable even if your plan lapses.
Usage and live status
How many questions are left this month, and which chatbots have been seen on your website in the last seven days - so you know the bubble is really there.
On every plan
All of this, including leads and the summary of what visitors asked, comes with every TailGPT plan, from the smallest. There's no analytics tier to upgrade to.
What it doesn't show
Visitor ratings or satisfaction scores, which page a visitor asked from, or lead scores. Visitors who don't leave their details stay anonymous. If one of these matters to you, tell us.